Heartland Restaurant POS is very powerful iOS Cloud Based POS. This is perfect for any size of restaurant from small single location to enterprise multi-location managing from corporate office. Unlike other cloud based POS, Heartland Restaurant POS is true Cloud based POS which can operate at offline mode when your internet is down.

Heartland Restaurant POS provides 24X7 Technical Support.

 

Some of the features are:


Online Ordering - Mobile and Desktop

Attract new customers and increase repeat business with online ordering


Fully-integrated solution for accepting online orders directly on your POS gives your customers the ability to order from anywhere with a user-friendly interface styled to fit your brand. Online Ordering is part of the Heartland Restaurant Point-of-Sale suite of powerful features, at no additional cost.

  • Enhance your online presence
  • Setup in minutes
  • Mobile-responsive smartphone experience

The world of online ordering is evolving fast. People are using smartphones and tablets much more than desktops and laptops to place orders, so there’s a good chance your customers will be using mobile devices to view your menu and place their orders. So, it’s important to make sure your web design is mobile-friendly.  Heartland Restaurant POS Online Ordering is designed specifically for desktop and smartphones, ensuring no customer is left out and you don’t lose 30% of your business.


Employee Time & Attendance

Time and Attendance with photo verification makes tracking employee time simple


Our robust timekeeping and employee management tool provides an employee time clock integration built right into the Heartland Restaurant cloud POS system. Employees can clock in and out for shifts from the app with a photo taken for proof of authenticity. Administrators can access employee Time and Attendance reports and manually edit shifts from the point of sale system or the backend management website.

  • Direct integration with Heartland Restaurant Cloud POS for Restaurants
  • Increase accountability with photo verification
  • Report on employee time and attendance
  • Manage employee punches with ease

Table Layout

Customized room layouts help organize your restaurant experience

Easily organize your restaurant into rooms with Heartland Restaurant POSs’ simple graphical layout tool. You can choose from a variety of tables, stationary objects, and floor tilings to give each room a unique look and match to the layout of your establishment. Tables will automatically change color based on status, such as whether the ticket is paid or if there are held items on the order.

  • Fully customizable layouts
  • Drag & drop waitlist items
  • Table colors based on status
  • Manage multiple tickets per table
  • Combine tables on the fly

Kitchen Display

Increase your kitchen’s efficiency and productivity with Heartland Restaurant POS KDS


With Heartland Restaurant POS kitchen display system, orders are automatically sent to terminals in the kitchen from your servers, eliminating paper trails and wait times and minimizing restaurant confusion. When changes occur, Heartland Restaurant POS KDS immediately updates and inserts changes to the order, increasing the speed of service. Choose from a variety of settings to fit your needs. Select one or two rows for viewing, change the font size, recall deleted orders, and more. When communication and speed of service are paramount, Heartland Restaurant POS KDS will make your kitchen even more efficient.

  • Quick configuration view allows you to view one or two rows, change font sizes, and more!
  • Color-formatted time alerts
  • Orders shown split up by course and/or seat
  • Swipe to recall and restore orders
  • Voided orders are clear and concise
  • No paper necessary

Tableside Ordering & Payment

Increase customer satisfaction with tableside ordering & payment.


With Heartland Restaurant cloud POS for restaurants, your servers can input orders directly to the kitchen using an iPad or iPad Mini at the table. No need to waste time entering an order into the system after writing it down. Your customers will be pleased with faster service and you will turn more tables throughout the day. You can even capture electronic signatures and tip amounts by processing transactions directly at the table.

  • Decrease your average table turn time
  • Increase customer satisfaction with faster service
  • Display beautiful photos of your menu items to guests
  • Process transactions at the table
  • Decrease your paper costs

Delivery Driver Dispatch with GPS

Managing your delivery operations has never been easier!


Our extremely simple, yet powerful features allow you to better run your delivery operations and communicate delivery information to your drivers. With Delivery Dispatch, you can drag and drop to assign orders to drivers, dispatch delivery orders through text messaging, view and print turn-by-turn directions, quickly add or remove drivers, and view orders assigned to specific drivers, all with ease!

  • Turn-by-Turn mapping for delivery
  • Quickly add or remove drivers
  • Drag and drop to assign and dispatch delivery orders
  • View orders assigned to specific drivers
  • Integrated POS mapping interface
  • Perfect for pizza delivery!

POS Caller ID 

Track calls and discover which returning customer is calling with caller ID


Connect your phone system to Heartland Restaurant POS cloud POS system’s customer database to know who is calling your restaurant to place an order. When a call comes in, your point of sale device will automatically pull up the customer profile associated with the phone number. Save time by quickly choosing items from the customer’s order history and using saved address information for deliveries.

  • Significantly reduce phone order times
  • Quickly reorder items from customer order history
  • Customer address information is saved automatically

Self Order Kiosk

You don’t have to be a large, national chain restaurant to afford the benefits of kiosk ordering.


Heartland Restaurant POS Self Order Kiosk is an in-store, customer-facing interface that enables guests to place their own orders. Our kiosk is the optimal solution for restaurants concerned about staffing and rising labor costs. The Self Order Kiosk app can be loaded onto stationary iPads anywhere in the restaurant, prompts customers through the ordering process, and accepts credit card payments for orders. Customers using Self Order Kiosk can bypass counter lines for faster, more accurate order entry.


Failsafe

Cloud-hosted with powerful failsafe features


Running your establishment with cloud server technology is easier and less expensive while ensuring your business data is continuously backed up in a secure environment. There’s no need to maintain additional server hardware on site and you can manage your system from virtually anywhere.

In addition to the convenience of cloud technology, the Heartland Restaurant POS cloud POS system allows you to continue to operate your restaurant in the event of a disruption in internet connectivity. The terminals will continue to communicate with each other over your restaurant’s internal network until connectivity to the internet is restored. You can continue to take and send orders to the kitchen, optimistically process credit cards, take cash payments, and print customer receipts. Once the internet connection is back up, all transaction data is automatically updated and synced with our cloud servers.


Advanced Check Splitting

Sophisticated, simplistic check splitting makes your servers’ job easier


Heartland Restaurant POS cloud POS for restaurants offers efficient, easy-to-use check splitting functionality. Servers can split checks evenly up to nine times or split by seats with a single touch. Every split can be tendered with any combination of cash, credit cards, and gift cards. Menu items can be moved between splits, and the split checks can easily be collapsed into one with just a few taps to the screen.

  • Split by seat
  • Even splits
  • Uneven splits
  • Unlimited tenders per split
  • Easily undo splits

Gift Cards

Integrated Gift Card Program


Gift cards are an excellent source of incremental revenue and they help establish brand identity. The Heartland Restaurant POS Gift Card program allows users to process gift cards directly through our POS, where you can load gift cards, accept them for payments, and perform balance inquiries, all without any separate hardware. Restaurant guests can even include a tip on gift card transactions. Information is tracked so restaurant operators can monitor gift card balances and redemptions.

  • Easy boarding from the Heartland Restaurant POS admin site
  • Gift tipping
  • Single or multiple location access
  • Customer balance inquiries
  • Supports Gift Card transfers
  • Plastic cards are reloadable and reusable
  • Cardless coming soon!

EMV Chip Card Processing Integrated

Chargeback liability has shifted. EMV chip card technology protects you.


In October 2015, Visa, MasterCard, Discover and American Express mandated liability shifts for fraudulent transactions. This means that merchants using legacy magnetic stripe readers for accepting credit cards carry the entire burden for merchant chargebacks if a card with a chip is swiped. While EMV payment terminals are typically more expensive to purchase than magnetic stripe readers, it’s important to weigh the upfront cost against the potential long term cost of paying for customer initiated chargebacks. Many consumers will prefer using merchants capable of processing EMV transactions because EMV advertises an enhanced level of payment security.


Guest Facing Customer Display

Show your guests a customer friendly version of what their cashier is doing!


Heartland Restaurant POS Guest Display was designed specifically for restaurant guests. Working in tandem with your Heartland Restaurant POS cloud POS system, the display shows a customer-friendly version of what the cashier is doing. When a guest orders a meal, the display will show each item ordered with any additions or changes requested, and a running subtotal of the meal’s cost. Once the order is complete, the guest interacts directly with the display to pay and choose to email, print, or decline a receipt.  And, the entire process is customized to fit your brand.


Host Waitlist

Host Waitlist management system with integrated text messaging


There’s no need for those bulky, costly, limited-range buzzers. Keep track of guests and manage your waitlist with our directly-integrated system. Add guests and send texts to their mobile phones when their tables are ready, drag and drop names to their assigned tables, and add previously ordered menu items to new tickets. Managing your waitlist while your restaurant is busy has never been easier!

  • Add and keep track of guests from arrival
  • Send text messages to mobile phones when tables are ready
  • Drag and drop guests to their tables
  • Add previously ordered menu items to new tickets
  • No need for physical, costly buzzers

Cloud Management

Manage your restaurant anytime, anywhere, with any device!


Say goodbye to those back office computers! Heartland Restaurant POS cloud POS for restaurants lets you manage your restaurant and access your data anytime, anywhere, with our easy-to-use, cloud-based, mobile responsive website. With any computer, tablet device, or smartphone, you can access deep insight into your restaurant’s financial and operational performance.

  • Manage your restaurant anytime, anywhere
  • Mobile-responsive smartphone experience
  • Dashboard for restaurant overview
  • Intuitive and easy-to-use interface

Two Tap Ticket

Looking for speed? Check out Heartland Restaurant POS Two-Tap-Ticket.


If your restaurant moves at a fast pace with single item orders, the Heartland Restaurant POS Two-Tap-Ticket functionality is right for you! Many restaurants depend on a point of sale system that’s fast and intuitive. Simply tap the item and the checkout button in two quick movements and your order is ready to be processed.

  • Increase speed with single order items
  • Increase sales
  • Simple and intuitive interface

Skip the Line 

Why Wait? Use Heartland Restaurant POS to Skip the Line!


Let counter service guests place their order from their phone in 15 seconds! Heartland Restaurant POS guest engagement app uses iBeacon technology to alert guests when they enter a participating restaurant, inviting them to skip the line. App users can create an order from scratch, or better yet, reorder a previous order with just four touches! Skip the Line orders are instantaneously injected into the POS system and sent to the kitchen for preparation.


Scan to Pay

Pay your bill fast and secure!


Give your table-service guests the power to take control of their restaurant checkout experience with Scan to Pay. Each guest check contains a printed QR code which when scanned from inside the Heartland Restaurant POS iOS or Android app, allows guests to quickly and securely pay their bill. The app allows one touch tipping and securely stores credit card tokens for future payments.


Order Ahead
Patrons can now place online orders directly from the Guest App!


The new feature allows guests to place an online order directly from the app on their mobile phone. This creates a faster, more intuitive in-app experience for restaurant guests who want to order from their mobile device rather than a computer. For merchants, the update provides another way to interact with guests and take orders without tying up front of house resources.


Order History 

Remind me what I ordered last time!


Every receipt scanned by the Heartland Restaurant POS guest engagement app as well as any order tied to a customer’s phone number is permanently stored and available to view inside the app.


Rewards

Now guests can keep track of their loyalty points all from an app!


Heartland Restaurant POS guests earn loyalty points every time they buy from a participating restaurant, with accumulated points turning into rewards as point goals are met. Customers rank up from Bronze to Silver to Gold the more they spend, and a higher rank means more valuable rewards!


Scan to Point

Scan the QR Code at bottom of the receipt to earn points and rewards!


Most loyalty systems require guests go out of their way to be a part of their favorite restaurants’ loyalty programs. Whether it’s giving the cashier their phone number or having their paper card punched, it can be enough of a hassle to detract customers from the experience. Heartland Restaurant POS Scan for Points’ makes earning points as easy as possible by putting the QR Code on their transaction receipt as a reminder that points are available with a simple scan.


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